At Innovative Music
Australia Pty Ltd we recognise that your privacy is very important to
you We handle personal information provided by and about people
every day.By “personal information” we mean information or an
opinion about a person whose identity is apparent or can reasonably be
We are bound by, and committed to
supporting, the National Privacy Principles (NPPs) set out in the
Privacy Act 1988 as recently amended. This Statement does not
apply to employee records of any of Innovative Music's current or former
You can obtain more information
on request about the way we manage the personal information we hold.
If you seek any further information please contact us in one of the ways
set out below.
In the course of selling and
servicing goods, conducting promotional activities, and extending
credit to business associates, Innovative Music Australia Pty Ltd may
receive or have access to personal information such as names and
addresses of students, teachers, customers and interested members of the
The main purposes for collecting
that personal information are to enable us to service any goods that may
require repair, to distribute information and details of products and
promotions of interest, or to assess whether to extend credit to you and
to manage your account.
will only collect personal information from or about you that is
necessary for one or more of our functions and activities. We will
only collect personal information from or about you by lawful and fair
means, without being unreasonably intrusive, such as when you complete
one of our application forms, enrolment forms, promotional forms,
warranty forms or the like.
At or before the time we collect
personal information from or about you we will take reasonable steps in
the circumstances to inform you why we are collecting that personal
information, who else we might disclose that personal information to and
what will happen if you do not provide the personal information to us.
Where reasonable and practicable, we will only collect personal
information about you, from you.
it is lawful and practicable, we will give you the option of not
identifying yourself or not providing personal information when entering
transactions with us. However, in most cases we will be unable to
extend credit to business associates, and provide our services fully and
properly, if identifying personal information about you is not received.
hold personal information we can take reasonable steps to keep it
accurate, complete and up-to-date.
Use and Disclosure:
only use your personal information for the main purposes it was needed
for, except where you consent to us using that personal information for
another purpose, or where the other purpose is related to the main
purpose and you would reasonably expect us to use the personal
information for that other purpose.
relation to direct marketing, where practicable we will seek your
consent before we use your personal information for this purpose.
You may tell us at any time you do not wish to receive any further
direct marketing materials – if you do, we will stop sending you such
In order to fulfil the purposes
set out above we may provide access to your personal information to
third parties with whom we have a business relationship, for example to
those who maintain and update our IT system and database, to those who
assist with mail-outs, to credit reporting agencies, debt collection
agencies and business colleagues who seek trade references. You accept
that not all recipients of your information may have privacy policies
equivalent to Innovative's, but despite this you still consent to the
disclosure of your personal information for the purposes we have stated
Access and Correction:
ask, we will tell you what personal information we hold about you, and
what we do with it. In most cases, unless an exception applies, we
will facilitate access to you in the most appropriate way following
receipt of your request. Any charge we make for providing access
will be reasonable. If we refuse access we will advise you of our
reasons for doing so.
can show us that the personal information is inaccurate, we will take
reasonable steps to correct it.
take reasonable steps to protect personal information from misuse and
loss, and destroy or permanently de-identify personal information we no
not adopt as our own any identifiers that you may provide to us such as
TFNs, Medicare numbers etc.
Sending Data Overseas and 3rd Party Websites:
not send any personal information about you overseas unless you consent
to this, or we reasonably believe that the other country has privacy
laws substantially similar to our own.
website may contain links to other websites, including the websites of
our commercial partners. When this occurs be sure to check the
practices of those other parties.
We are committed to providing all
parties whose personal information we hold a fair and responsible system
for the handling of their complaints.
any time you have any complaints in relation to privacy, please contact
our Privacy Officer at one of the points referred to below. We
will seek to address any concerns that you have through our complaints
handling processes, but if you wish to take matters further you may
refer your concerns to the Office of the Federal Privacy Commissioner.
seek any further information from Innovative Music Australia Pty Ltd
Privacy Officer at :
PO Box 222, Mt Waverley Victoria 3149 Australia
Telephone: +613 95400658
Facsimile: +613 95629374